Golden Drum 2013 | ||
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Direct Communication | Publications | Silver Drum |
Campaign name: Disassembly Instruction
Year: 2013
Group: E. Direct Communication
Subgroup: 60. Publications
Award: Silver Drum
Product and services: Moemax Option to Return Service
Registrant: Demner, Merlicek & Bergmann Werbegesellschaft mbH
Country: AUSTRIA
Brand name: Moemax Furniture Store
Advertising agency, city: Demner, Merlicek & Bergmann/Vienna
Art director: Lukas Hueter (Jr. Art Director)
Copywriter: Alistair Thompson, Daniel Wagner
Creative director: Alistair Thompson, Rene Pichler
Account Director / Manager: Siegfried Kaufmann, Evelyn Zemplenyi (Account Manager), Andrea Kliment (Account Supervisor)
Other credits: Stefan Neuhofer (Graphic Design)
Creative idea explanation: Austria has the highest concentration of furniture stores in Europe. So customer loyalty is key. That´s why Mömax started a return option We reached our clients where it was most relevant to them - during the assembling. at the end oft every assembly instruction, there was another instruction: the Disassembly-Instruction. Besides an explanation of the new service, the whole disassembling was explained step by step.